Fundraiser Donor Queries

How do I make a donation on GiveIndia Fundraiser?
You can make a donation on GiveIndia by following the below-mentioned process-  Click here to go to GiveIndia Fundraisers  Select a cause on the top of t...
Thu, 20 Aug, 2020 at 3:28 PM
Will my entire donation reach my selected NGO?
GiveIndia charges nominal retention up to 7% on donations being made to charities, to meet the payment gateway charges and administrative expenses. 
Fri, 28 Aug, 2020 at 3:10 PM
The donation I made is not reflecting on your platform, but the amount has already been deducted from my bank account. What's wrong?
Sometimes, donations can take almost an hour to start reflecting on our platform. If after an hour, your donation is still not visible, please share the iss...
Wed, 19 Aug, 2020 at 7:36 PM
Do I need to enter my PAN while making a donation?
As per the Indian Income Tax Authority Rule, it is mandatory to enter PAN for donations above ₹ 50,000. Therefore, you need to enter your PAN for any donati...
Fri, 28 Aug, 2020 at 3:06 PM
Can I receive a refund for my donation?
To initiate a refund, please write to with your transaction reference number and we will initiate a refund for your contribution. Howe...
Wed, 19 Aug, 2020 at 7:29 PM
Can I donate via cheque or cash?
Donations to NGOs listed on GiveIndia can only be made online (through debit card, credit card, Net Banking and Wallets). We don’t accept donations in cash,...
Fri, 28 Aug, 2020 at 5:13 PM
I have donated to the wrong project. What should I do?
The donations can be transferred to the correct project if the request for the change in the project is made immediately after the donation. However, once t...
Fri, 28 Aug, 2020 at 1:48 PM
Once published, can I alter my NGO profile?
You can definitely get the changes made in your profile by writing to us at Currently, you cannot make the changes in your profil...
Fri, 28 Aug, 2020 at 1:50 PM
Can I make an anonymous donation?
Yes, we do provide you with an option to make your donation anonymously. While making a donation through the platform, you will find a checkbox - 'm...
Fri, 28 Aug, 2020 at 3:07 PM
I can’t find my receipt. How can I get a new one?
Receipts for all donations will reach the donor within 60 days from the date of the transaction. You can also log in to your account to access your donation...
Fri, 28 Aug, 2020 at 3:10 PM